Dimension
Brand Design
Web Design
Primary deliverable
Brand strategy, identity system, type and color, voice, guidelines.
Sitemap, IA, page designs, prototypes, production-ready front end.
Time horizon
Defined once every 3–7 years; refined continuously.
Continuously evolving; redesigned every 2–4 years.
Primary KPI
Brand recall, recognition, equity, premium pricing power.
Conversion rate, qualified pipeline, page speed, accessibility.
Who consumes the work
Every team across the company — design, marketing, sales, product, HR.
Marketing, sales, growth, and the prospects who actually visit the site.
When it is most often broken
Diluted by years of inconsistent application across surfaces.
Out of date with brand, slow on mobile, inaccessible, or built for the team that built it instead of the buyer.